Privacy Policy

1. Introduction

At Marutham Prop Consulting ("we", "our", "us"), protecting your privacy and ensuring the security of your personal information is our highest priority. This Privacy Policy outlines our practices regarding the collection, storage, processing, and disclosure of personal data when you use our website (maruthamprop.com), contact our advisors, or utilize our real estate advisory services.

2. Information We Collect

We may collect information directly from you in the following circumstances:

• Contact Information: Your full name, mobile phone number, email address, and city of residence when you submit an inquiry form, request price/brochure details, schedule a site inspection, or contact us via WhatsApp.
• Property Preferences: Configuration choices (e.g. 2 BHK, 3 BHK, 4 BHK, Villa, Plot), preferred localities in Chennai, budget range, timeline for purchase, and financing requirements.
• NRI Inquiries: Country of current residence, international dialing code, and preferred contact time zones for non-resident property buyers.
• Automated Technical Data: Browser type, operating system, IP address, device information, referring URLs, and pages visited, collected through standard cookies and analytics tools to optimize website performance.

3. How We Use Your Information

Your personal information is collected and processed for genuine business and advisory purposes, including:

• Connecting you with an experienced property advisor to share project pricing, floor plans, approvals, and verified availability.
• Coordinating and scheduling personalized property site visits to shortlisted developer projects.
• Sending important property updates, construction milestones, new launch announcements, or price revisions relevant to your inquiry.
• Providing home loan pre-qualification and legal verification assistance when requested by you.
• Improving our website usability, advisory quality, and technical performance.

4. Information Sharing & Third-Party Disclosure

We value your trust and maintain strict data privacy standards:

• No Selling of Data: We never sell, rent, or trade your personal contact details to third-party telemarketers or external advertising networks.
• Authorized Developer Partners: When you express explicit interest in visiting or booking a specific developer project, your contact details may be shared with that specific developer’s sales/crm team solely for coordinating site passes, gate entry, and unit allotment.
• Legal Compliance: We may disclose information if legally compelled to do so by applicable statutory authorities, court orders, or law enforcement.

5. Data Security & Storage

We implement industry-standard technical, physical, and administrative safeguards to protect your personal data against unauthorized access, loss, alteration, or misuse. Inquiries are stored on secure cloud servers with restricted access limited exclusively to authorized advisory personnel.

6. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze site traffic patterns. You can choose to disable cookies through your browser settings; however, certain site features may have reduced functionality as a result.

7. Your Rights & Choices

You have full control over your personal data:

• You may request access to, correction of, or deletion of the personal data we hold about you.
• You may opt out of promotional emails, WhatsApp messages, or follow-up phone calls at any time by notifying your advisor or sending an email to our privacy desk.

8. Grievance Officer & Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact our team: